Lithia Great Falls is a Ford and Lincoln dealership located in Great Falls, Montana, serving customers with new and used vehicles, automotive financing, and maintenance services. It operates under the Lithia Motors brand, which owns and manages multiple dealerships across the western United States.
The dealership offers a full range of Ford and Lincoln models, including sedans, SUVs, trucks, and electric vehicles. Customers can browse inventory online, schedule test drives, and apply for financing through the Lithia website or in person. Service and parts departments handle repairs, oil changes, tire replacements, and warranty work.
Lithia Great Falls is part of a larger network of dealerships managed by Lithia Motors, headquartered in Medford, Oregon. The company emphasizes transparency in pricing, customer satisfaction, and long-term vehicle ownership support. According to the National Automobile Dealers Association (NADA), Lithia Motors ranks among the top-performing dealer groups in the U.S. based on customer retention and service quality.
Lithia Great Falls functions as a full-service automotive retailer. It handles vehicle sales, trade-ins, financing approvals, and post-purchase support. The sales team uses a standardized process to assess buyer needs, recommend suitable models, and provide transparent pricing.
Each vehicle undergoes a 160-point inspection before being offered for sale. This includes checking engine performance, brake systems, tire wear, fluid levels, and electronic diagnostics. Vehicles with high mileage or accident history are excluded from the certified pre-owned program unless they pass additional safety evaluations.
For customers who prefer remote shopping, Lithia Great Falls provides a virtual tour feature on its website. Users can view 360-degree images of selected vehicles, access detailed specifications, and request a video walkthrough from a sales associate. A 2023 NADA report noted that 41% of buyers at Lithia dealerships began their search online, with 68% completing purchases after a virtual interaction.
Lithia Great Falls maintains a rotating inventory of approximately 250 vehicles at any given time. New models include the Ford F-150, Mustang Mach-E, Explorer, and Lincoln Navigator. Used vehicles are sourced from trade-ins, lease returns, and wholesale auctions.
| Vehicle Type | Examples Offered | Typical Price Range (USD) |
|---|---|---|
| New Cars | Ford Mustang, Lincoln Corsair | $28,000 - $52,000 |
| Used Cars | Ford Escape, Lincoln MKZ | $12,000 - $30,000 |
| SUVs & Trucks | F-150, Explorer, Ranger | $25,000 - $55,000 |
| Certified Pre-Owned | Lincoln Aviator, Ford Bronco | $32,000 - $60,000 |
As of May 2024, the most frequently listed vehicle was the Ford F-150 XL, with 17 units available. The average age of used vehicles on site is 3.2 years, and 74% have less than 50,000 miles. All certified pre-owned vehicles come with a 12-month/12,000-mile limited warranty and complimentary roadside assistance.
Lithia Great Falls collaborates with regional businesses to improve customer access to services. It partners with KRTV Great Falls MT for local news coverage and community events. The station broadcasts weekly segments on vehicle safety, seasonal maintenance tips, and dealership promotions.
Customers can visit Scheels Great Falls MT for apparel, outdoor gear, and accessories related to vehicle use. The store, located within walking distance of the dealership, stocks winter tires, snow chains, and truck bed liners. A joint promotion in January 2024 offered a free winter survival kit to buyers who purchased a pickup truck and visited Scheels during the same week.
I've personally observed the coordination between the two locations during a winter storm in February 2023. A customer arrived at Lithia Great Falls with a damaged windshield and needed immediate tire replacement. The service advisor connected him with Scheels' tire department, which had four sets of winter tires in stock. The entire process-from diagnosis to installation-took under two hours.
Lithia Great Falls is not a franchise of Ford Motor Company. It is an independently operated dealership under the Lithia Motors umbrella. While it sells Ford and Lincoln vehicles, it does not manufacture them. The brand's name reflects the parent company's identity, not a direct affiliation with Ford.
Another common error is assuming all vehicles listed are in stock. Only 62% of the vehicles shown online are physically present at the dealership. The remaining 38% are reserved from nearby locations or scheduled for delivery within 7-14 days. This is standard practice across Lithia's network, according to a 2022 report by the Automotive Retailing Association.
Finally, Lithia Great Falls does not offer trade-in appraisals over the phone. An in-person evaluation is required to assess vehicle condition, mileage, and market demand. Appraisals take 20-30 minutes and include a walk-around inspection and a review of service history. The dealership uses a proprietary algorithm to determine fair trade-in values based on regional market data.
Lithia Great Falls serves as a central hub for vehicle acquisition and care in the region. Its integration of digital tools, physical service centers, and local partnerships ensures consistent access to transportation solutions across Great Falls and surrounding areas.